GMS 401 Lecture Notes - Lecture 1: Material Requirements Planning, Human Resources, Quality Control

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 401
• Professor: H E R M E L

Document Summary

Operations delivering value by the proper execution of strategic goals. Set of activities that creates value in the form of g/s by transforming inputs to outputs. The design (planning, organizing) execution (staffing, leading), and improvement (controlling) of these transformation processes that create value. Three key points: execution is a discipline, and integral to strategy, major job of the business leader, must be a core element of an organizations culture. Inputs buy make/create sell outputs. Services: marketing- generates demand (how do you generate profits, drive sales, production/operations- creating the product, finance/accounting- tracks the success of the organization, measurable. Critical decesions: design of good and services, managing quality, process and capacity design, location strategy, layout strategy, human resources and job, supply chain management, inventory, material requirements planning and jit, intermediate and short term scheduling, maintenance. Ethics: ethics and regulations were not a major concern, changed due to public concern, and now created high ethical and social responsibilities from companies.