HTT 605 Lecture Notes - Lecture 8: Influenza Vaccine, Employee Engagement, The Incentive

• School: Ryerson University
• Department: Hospitality and Tourism Management
• Course: HTT 605
• Professor: Judy Healy

Document Summary

Reduces resentment towards the sales & marketing department. Can reinforce the culture and values of a company. Companies need to be internally and externally strong. Everyone contributes to the bottom-line - a companies success is due to all employees. Would follow the same qualification steps for non-sellers as created for sellers (similar to what we did for managers) Many departments come in contract with the customer not just the sellers. Create a point system that rewards based on comments and. Create a point system that rewards based on comments and improvements. Objective: create an environment that listens to employees. Provide employee time to be innovative, from which you. Provide support: quit smoking, join weight loss program, getting flu shot. Offer support and awareness: healthy recipes, provide pedometers/trackers. Sustainable/going green - public transportation, carpooling, no waste lunch, recycling. As there is no revenue gain from the non-seller program the program are not self liquidating and are an expense.