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ITM 100 (271)
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Information Technology Management
ITM 100
Deb Fels

Chapter 4- Social, Ethical, and Legal Issues in Information Systems 4.1- Understanding Ethical and Social Issues Related to Systems: Behavioural targeting: - increases the efficiency of online ads by using information users reveal online and consumption information from offline sources - Increased use of behavioural targeting has drawn attention of privacy groups such as PIPEDA Ethics:  Principles of right and wrong that individuals, acting as free moral agents, use to make choices to guide their behaviours  Failed ethical judgments by management have occurred across a broad spectrum of industries  Can result in legal repercussions Five Moral Dimensions of the Information Age:  Information rights and obligations:  Property rights and obligations  Accountability and control  System quality  Quality of life Key Technology Trends that raise Ethical Issues: Trends Impact Computing Power X2 every 18 months -More organizations depend on computer system for critical operations Data storage costs rapidly declining -organizations can easily maintain detailed databases on individuals Data analysis advances -companies can analyze a lot of quantities of data on individuals to produce a detailed profiles of individual behavior Networking Advances -copying data from one location to another and accessing personal data from remote locations is easier 4.2- Ethics in Information Society: Basic concepts: Responsibility, accountability, and Liability: 1) Responsibility: Accepting the potential costs, duties, and obligations for your decisions 2) Accountability: Mechanisms for identifying responsible parties 3) Liability: Permits individuals to recover damages done to them 4) Due process: Laws are well known and understood, with an ability to appeal to higher authorities Ethical analysis: 1. Identify and clearly describe the facts 2. Define the conflict or dilemma, and identify the higher-order values involved 3. Identify the stakeholders 4. Identify the options that you can reasonably take 5. Identify the consequences of your options 6. EG Margaret Wente from Globe and Mail- plagiarizing Candidate ethical Principles: 1. Golden Rule: Do unto others as you would have them do unto you 2. Immanuel Kant’s Categorical Imperative: If an action is not right for everyone to take, then it is not right for anyone 3. Descartes’ rule of change: If an action cannot be taken repeatedly, then it is not right to be taken at any time 4. Utilitarian Principle: Take the action that achieves the greatest value for all concerned 5. Risk Aversion Principle: Take the action that produces the least harm or incurs the least cost to all concerned 6. Ethical “no free lunch” rule: Assume that all tangible and intangible objects are owned by someone else, unless there is a specific declaration otherwise 4.3- The Moral Dimensions of Information Systems: Informati
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