ITM 100 Lecture Notes - Lecture 8: Content Management System, Document Management System, Digital Asset Management

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 100
• Professor: Joseph Lee

Document Summary

Chapter 8: helping organizations access, share and use information. Knowledge management involves capturing, classifying, evaluating, retrieving, and sharing information assets in a way that provides context for effective decisions and actions. Knowledge management system (kms) supports the capturing, organization, and dissemination of knowledge ( know-how ) throughout an organization. Explicit knowledge consist of anything that can be documented, archived, and codified often with the help of it. Tactic knowledge knowledge contained in peoples heads. Crowdsourcing collective intelligence is greater than the sum of its individual parts. Social networking analysis (sna) mapping a group"s contacts to identify who knows who and who works for whom. Core competency an organization"s key strength, a business function that it does better than any of its competitors. Core competency strategy organization chooses to focus specifically on its core competency and forms partnerships with other organizations to handle nonstrategic business processes.