ITM 100 Lecture Notes - Lecture 19: Business Process Modeling, Internet Service Provider, Business Process Management

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 100
• Professor: Debashish Roy

Document Summary

The acquisition, processing, storage, and dissemination of vocal, pictorial, textual, & numerical info by microelectronics-based combination of computing and telecommunications. Computer-based tools people use to work with info and support the info and info- processing needs of an organization. It reduces costs and improves productivity, improves customer loyalty, creates competitive advantage, and generates growth. Human resources maintains policies, plans, and procedures for the effective management of employees. Marketing supports sales by planning, pricing, and promoting goods or services. The function that plans for, develops, implements, and maintains it hardware, software, and applications that people use to support the goals of an organization. Mis is a business function, like human resources and accounting. Raw facts that describe the characteristic of an event. Data converted into a meaningful and useful context. Information that can be enacted upon (actionable information) Used to convert data into information and information into knowledge. Employees use information as a means of exercising influence or power over others.