ITM 102 Lecture Notes - Lecture 2: Information System, Management System, Business Process

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 102
• Professor: Franklyn Prescod

Document Summary

Other tech changes: what are some future concerns around acceptance of the system and continued use of. Increasing efficiency of existing processes: automating steps that were manual (ex: inventory management), 2. Enabling entirely new processes that are capable of trans the bus: change flow of info (online sales), replace sequential steps with parallel steps, eliminate delays in decisions making (automatic triggers). Types of information systems: perform and record daily routine transactions necessary to conduct business ex: sales. System outputs include online and hard copy reports for management and employee paycheques. In the system (fig 2-3), three tps supply summarized transaction data to the mis reporting system at the end of the time period. Executive support systems (ess: support senior management, address non routine decisions requiring judgement evaluation and insight. There are a number of people that are involved in this process.