ITM 102 Lecture Notes - Lecture 1: Skf, Mobile App, Swiss Army Knife
Document Summary
The use of mobile technology has significantly increased in the workplace, driving many of today"s businesses. Business functions are being performed using mobile handheld devices such as the iphone, ipad, and android. In the case study, the mobile pocket office, they state that the smartphone has been called the swiss army knife of the digital age . Before there were smartphones, internal stakeholders were expected to be physically present in order for consumers/customers to be in quick contact with them, due to social networks - like email being only available on a computer. Also, since digital devices were carried around, information was more difficult to be transported and transmitted, as existing smartphones did not have the capacity and were just not smart enough to do the job. Nowadays, smartphones are able to turn into a web browser, a telephone, a camera, and are entries into corporate systems.