ITM 102 Lecture Notes - Lecture 3: Information System, Ebay, Organizational Culture

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 102
• Professor: Reza Aria

Document Summary

Itm- week 3 information systems, organizations and strategy. Information technology and organizations influence each other: relationship influenced by organization"s: Company in toronto, physically in toronto and socially interacting with people in canada, or north america. Example: you have rights in an organization (you have a right to get payed, sick leave, company provides you with a car) Obligations: obligated to go to work on time. Responsibilities: perform your duties at work and perform them well. Features of organizations: routines and business processes, organizational politics, organizational culture, organizational environments, organizational structure, other organizational features. Routines and business processes: routines (standard operating procedures) Precise rules, procedures, and practices developed to cope with virtually all expected situations. If one step is missed the final product is ruined: business processes: collections of routines, business firm: collection of business processes, new information systems may require change in routines. Organizational politics: divergent viewpoints lead to political struggle, competition, and conflict.