ITM 750 Lecture Notes - Lecture 4: Systems Management, Project Management, Organizational Chart

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 750
• Professor: Bharat Shah

Document Summary

Itm750 - chapter 2: the project management and info tech. Systems thinking the holistic view of carrying out projects within the context of the organization. Most project issues are addressed in all three spheres of the model. Helps look at projects as a series of interrelated phases; does a better job of ensuring project success. Project managers should better understand people and organizations. Structural frame deals with how the organization is structured (usually depicted in an organizational chart) and focuses on different groups" roles and responsibilities to meet the goals and policies set by top management. Human resources (hr) frame focuses on producing harmony and resolving problems between the needs of the organization and the needs of the people. Symbolic frame focuses on symbols and meanings: relates to the company"s culture and understanding stakeholders cultures. Project managers must learn to work within all 4 frames to function well in organizations.