MHR 405 Lecture Notes - Lecture 10: Communication Problems, John Dewey, Liquid Oxygen
25 Apr 2017
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Define conflict and debate its positive and negative consequences in the workplace. Conflict is a process in which one party perceives that its interests are being opposed or negatively affected by another party. It is ultimately based on perceptions; one party believes that another might obstruct its efforts, whether the other party actually intends to do so. Henry fayol, max webber and elton mayp all believes that organizations work best through harmonious relations. (disagreement with ones supervisor is waste of time) According to john dewey (1920), conflict energizes people to debate issue and evaluate alternates more throughly. Moderate levels of conflict prevent organizations from becoming non responsive to their external environment. Distinguish task from relationship conflict and describe three strategies to minimize relationship conflict during task conflict episodes. When people focus their discussion around the issue and not the person. Focuses on interpersonal differences between or among the adversaries.
