PSY 805 Lecture Notes - Lecture 6: Posttraumatic Stress Disorder, Natural Disaster, Role Conflict
31 Oct 2016
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Sources of conflict include avoiding conflict altogether (avoidance), rigidity, not listening, mind reading, the need to win (blaming/accusing or iron fist, playing the martyr or velvet rope), negative reciprocity, and demand-withdraw (stonewalling) Demand withdrawal pattern: involves criticism, defensiveness, contempt, and stonewalling (not dealing with the person, withdrawing) Triangulation: need for a victim, a rescuer, and a persecutor; the rescuer labels the two people as victim or persecutor. Internal stable as an inherent trait of the individual (cid:523)(cid:498)he"s a jerk(cid:499); this leads to conflict, as it says this is a stable trait), external unstable as situation specific (cid:523)(cid:498)she hasn"t slept in the past few days(cid:499)(cid:524) 3 important components to proper conflict resolution include : active and reflective listening: provide feedback of understanding, paraphrase words and feelings, clarify. Identify your position: assertively state your thoughts/feelings: exploring alternative solutions: find a common ground, negotiate (take turns, do both, trial period, split the difference)
