RMG 303 Lecture Notes - Lecture 2: Job Analysis, Decision-Making, Eharmony

• School: Ryerson University
• Department: Retail Management
• Course: RMG 303
• Professor: David Lewis

Document Summary

Recruitment & selection: job description: job analysis, duties & responsibilities, knowledge, skills & abilities. Include: summary of duties, details of most common duties, supervisory responsibilities, educational requirements, special qualifications, experience, equipment/tools used, frequency of supervision, necessary contacts, authority of any decision making, responsibility for records/reports/files, working conditions, physical demands, mental demands. Objective #1: accurate decision making: conduct a job analysis, measures of job-relevant characteristics, applications forms (standards, biodata) Interviews: cognitive ability tests, personality inventories, work samples. Acting strategically: understanding the bigger picture, thinking ahead about the future demands to the business, enabling others to do the same and consistently referring to a longer-term vision. Influencing and inspiring others: having the self-confidence, drive, and energy to share a vision of the future business in an inspirational and motivational way which harnesses the commitment of others. Taking action: proactively identifying what needs to happen & taking responsibility for getting it done.