NPM702 Lecture Notes - Lecture 7: Theory X And Theory Y, Stereotype, Mental Model
Document Summary
Stereotyping assign generalizations about a group to an individual in. *halo effect see one characteristic and it becomes an overall. Projection see your own traits in others, and then judge those people. Perceptual defense ignore evidence that doesn"t fit with our view of impression favourably something. How we explain the causes of events or behaviors. We either blame the person or the situation. We tend to overestimate internal (inside us) factors when things go well and overestimate external ones when we fail. Theory x and theory y how you see people. Rational traditional management focused only on the numbers. New" management using leadership principles with clear performance standards combined with an emotional connection that makes people feel cared about. Aligning people to a shared vision and commitment involves emotion, not reason. You want people to play with heart. Mental models relates to the mid term. We form a model or way of looking at something based on our.
