BUS 360W Lecture Notes - Lecture 7: Hubspot, Employee Retention, Exponential Growth

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Re: progress report on scaling slack"s recruitment process. This report provides an update of our team"s progress for the recruiting-related project you hired us to undertake. You asked innov8 consulting to analyze of the current situation and suggest recommendations that can help slack maintain its corporate culture in the midst of exponential growth that is occurring across several continents. Despite significant growth, slack has continued to hire based on cultural fit, meaning it refuses to hire on work experience alone and considers the well-roundedness of a candidate. The hiring process focuses on one key element when screening a potential hire: empathy. This hiring process has allowed slack to develop a company culture that is both customer- focused and employee-focused. With rapid expansion, new employees are hired quickly and they must be on-boarded in a way that maintains the good practices slack has established.

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