BUS 362 Lecture Notes - Lecture 8: Business Process Reengineering, Net Present Value, Endangerment

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 362
• Professor: Drew Parker

Document Summary

Chapter 1: the systems analyst and systems development. Sdlc (systems developmental life cycle) the process of determining how an information system (is) can support business needs, designing the system, building it and delivering it to users. Key role in the information system development projects. Work closely with all project team members so that the team develops the right system in an effective way. Must serve as change agents: identify organizational improvements needed, designs system to implement changes, train/motivate others to use the system. Technical skills understand existing technical environment, the new systems technology foundation and how both can provide a technical solution. Business skills applying it to business situations and ensure it provides real business value. Analytical skills problem solvers at both project and organizational level. Interpersonal skills communicate with users, business managers and programmers. Management skills manage people with whom they work, manage pressure and risks with unclear situations.