BUS 374 Lecture 3: Chapter 9

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 374
• Professor: Tao Wang

Document Summary

Integration create common bonds & good feelings among employees. Important value is taking care of employees & making sure they have whatever they need to help them be satisfied as well as productive: bureaucratic. & develop to their full potential: creates a climate of safety & trust that allows experimentation, frequent mistakes, & learning, the culture encourages risk taking, change, & improvement, questioning of assumptions opens the gates to creativity & improvement. In adaptive cultures, managers are concerned w/customers & employees as well as w/the internal processes & procedures that bring about useful . In unadaptive cultures, managers are more concerned about themselves or their own special projects, & their values discourage risk taking & . Important external stakeholders are government agencies, customers, & special-interest groups such as those concerned w/the natural environment: special-interest groups continue to be one of the largest stakeholder concerns that comps face specifically, those concerned w/corp resp.