BUS 381 Lecture Notes - Lecture 14: Human Resource Management, Performance Appraisal, Employee Engagement
Document Summary
Human capital = knowledge, educ, training, skills, expertise of an org"s wf. Hrm has changed dramatically over time & has assumed an increasingly strategic role demands on hr staff & expectations regarding their role have evolved as hrm has changed. Hr practices have been shaped by society"s beliefs/attitudes about workers & their rights, which have evolved in 3 stages: scientific mgmt. = scientifically analyzing manu processes, reducing production costs, compensating employees based on their performance. Mgmt practices later emphasized task simplification & performance-based pay. Such incentives were expected to lead to higher wages for workers, increased profits for the org, workplace harmony: hr movement = mgmt. phil focusing on concern for people & productivity. Authority = right to make decisions, direct others" work, give orders. Line authority = exerted by hr manager by directing activities of the ppl in their own bu, dpt, or service area: creates a superior-subordinate relationship, line managers have line authority.