MGST 391 Lecture Notes - Job Satisfaction, Absenteeism, Structural Change
28 Apr 2013
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Document Summary
A group is any collection of people who perceives themselves to be a group . A team is a small number of people with complementary skills who are committed to a common purpose, performance goals for which they hold themselves accountable . Freer and faster communication between disciplines in organization. Storming (targets are set and trust increases) Norming (work sharing, individual requirements and expectations) Too much harmony (group think) or differences of opinion. Creating an effective team work: (a contingency approach by handy) Management can operate on both givens and intervening factors to affect the outcomes . There are cooperative structures to achieve common goals with no systematic conflict of interest. Organizations have conflict on individual and group level. Members battle for limited resources, status and reward. Conflict could be destructive if not handled carefully. Conflict is seen as a useful basis for evolutionary change and not for revolutionary change. Could be constructive if handled by arguments or competition(handy).
