BUS 2090 Lecture Notes - Lecture 8: Onboarding, Job Performance, Job Satisfaction
Document Summary
People are highly dependent on others, this dependence sets the stage for in uence to occur. Information dependence: reliance on others for information about how to think, feel and act. Social information processing theory: information from others is used to interpret events and develop expectations about appropriate and acceptable attitudes and behaviours: organizational members look to others for information and cues about how they should behave. The most obvious consequece for information and effect dependence is the tendency for group members to conform to social norms. There are three different motives for social conformity: Compliance: conformity to a social norm prompted by the desire to acquire rewards or avoid punishment: simplest, most direct motive, primarily involves effect dependence. Internalization: conformity to a social norm prompted by true acceptance of the beliefs, values and attitudes that underlie the norm: conformity occurs because it is seen as right - due to internal rather than external forces.
