HROB 2010 Lecture Notes - Lecture 12: Organizational Learning, Personal Development, Ethnocentrism

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Learning outcomes: apply an awareness of the dimensions of diversity in teams and organizations, explain the importance of being an inclusive leader in today"s organizational world. Each person brings value and strengths to the workplace based on diverse characteristics. Workforce diversity means a workforce made up of people with different human qualities or who belong to various cultural groups. Diversity refers to all the ways in which people differ; includes age, race, marital status, physical ability, income level, lifestyle. Diversity in the traditional model reflects primarily inborn differences that are immediately observable (age, race, gender, physical ability) Inclusive model of diversity includes all the ways people differ (ex. Dimensions that can be acquired or changed in a lifetime: these may have less impact than those in the traditional model. Diversity adds value to organizations and contributes to a firm"s competitive advantage.

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