HROB 3070 Lecture Notes - Lecture 6: Workplace Deviance, Online Analytical Processing, Job Performance

• School: University of Guelph
• Department: Human Resources and Organizational Behaviour
• Course: HROB 3070
• Professor: Kevin Mc Dermott

Document Summary

Job performance behaviour (the observable things people do) that is relevant to accomplishing the goals of an organizaion. Criteria measure of job performance that atempts to capture individual diferences among employees with respect to job-related behaviours. Selecion measures are assessed by how well they predict job performance. Assessing performance of employees must be done before assessing candidates. Need to answer how good do candidates need to be? . Competency measure are useful not only to exising employees, but also to new candidates. Task performance duies related to the worker"s formal job descripion. Contextual performance the aciviies or behaviours that are not part of a worker"s formal job descripion but that remain important for organizaional efeciveness. Counterproducive work behaviours voluntary behaviours that violate signiicant organizaional norms and in so doing threaten the well-being of an organizaion, its members, or both. Oten done out of feelings of inequity, not being involved/heard.