HROB 2090 Lecture 8: Chapter 8 Continued – Social Influence

12 Pages
Unlock Document

University of Guelph
Human Resources and Organizational Behaviour
HROB 2090

1. Chapter 8 Continued – Social Influence, Socialization, and Organizational Culture Recap: The Socialization Process Socialization Tactics • The manner in which organizations structure the early work experiences of newcomers and individuals who are in transition from one role to another. • There are six socialization tactics. • They can be grouped into two separate patterns of socialization that are called institutionalized socialization and individualized socialization. Institutionalized Socialization • Institutionalization socialization consists of the collective, formal, sequential, fixed, serial, and investiture tactics. • A formalized and structured program of socialization that reduces uncertainty and encourages new hires to accept organizational norms and maintain the status quo. Individualized Socialization • Individualized socialization consists of the individual, informal, random, variable, disjunctive, and divestiture tactics. • A relative absence of structure that creates ambiguity and encourages new hires to question the status quo and develop their own approach to their role. Socialization Tactics (continued) • The tactics have also been distinguished in terms of: – The context in which information is presented to new hires – The content provided to new hires – The social aspects of socialization Collective versus Individual Tactics • When using the collective tactic, a number of new members are socialized as a group, going through the same experiences and facing the same challenges. • The individual tactic consists of socialization experiences that are tailor-made for each new member. Formal versus Informal Tactics • The formal tactic involves segregating newcomers from regular organizational members and providing them with formal learning experiences. • Informal tactics do not distinguish a newcomer from more experienced members and rely more on informal and on-the-job learning. Sequential versus Random Tactics • With a sequential tactic, there is a fixed sequence of steps or stages leading to the assumption of the role. • With the random tactic, there is an ambiguous or changing sequence of events. Fixed versus Variable Tactics • With a fixed tactic, there is a timetable for the newcomers’ assumption of the role. • If the tactic is variable, there is no time frame to indicate when the socialization process ends and the newcomer assumes his or her new role. Serial versus Disjunctive Tactics • The serial tactic refers to a process in which newcomers are socialized by experienced members of the organization. • The disjunctive tactic refers to a socialization process where role models and experienced organization members do not groom new members or “show them the ropes.” Investiture versus Divestiture Tactics • The divestiture tactic involves experiences that are designed to humble new hires and strip away some of their initial self-confidence. • The investiture tactic affirms the incoming identity and attributes of new hires rather than denying and stripping them away. Socialization Tactics (continued) • Why would an organization chose institutionalized over individualized socialization? • Institutionalization socialization tactics are effective in promoting organizational loyalty and uniformity of behaviour. • When socialization is individualized, new members are more likely to take on the particular characteristics and style of those who are socializing them. • Uniformity is less likely with individualized socialization. • Institutionalized socialization is always followed up by some individualized socialization as the member joins his or her regular work unit. Socialization Tactics: Research Evidence • Institutionalization socialization tactics have been found to be related to proximal and distal outcomes: – Lower role ambiguity and role conflict – More positive PJ and PO fit perceptions – More positive job satisfaction and organizational commitment – Lower stress and turnover – A more custodial role orientation • Individualized socialization tactics result in a more innovative role orientation in which new recruits might change or modify the way they perform their tasks and roles. • The social tactics (serial-disjunctive and investiture-divestiture) have been found to be the most strongly related to socialization outcomes. Mentoring • A mentor is an experienced or more senior person in the organization who provides a junior person guidance and special attention, such as giving advice and creating opportunities to assist him or her during the early stages of his/her career. • Mentoring is a type of developmental relationship that produces benefits for a protégé’s work and/or career. • For mentors to be effective, they must perform two types of developmental functions: • Career functions • Psychosocial functions Career Functions of Mentoring • The career functions of mentoring provide career-enhancing benefits and include: – Sponsorship – Exposure and visibility – Coaching and feedback – Developmental assignments Psychosocial Functions of Mentoring • The psychosocial functions help develop the newcomer’s self- confidence, sense of identity, and ability to cope with emotional traumas that can damage a person’s effectiveness. They include: – Role modelling – Provide acceptance and confirmation – Counselling Formal Mentoring Programs • Mentoring relationships have often been informal without the direct involvement of the organization. • Formal mentoring programs are organizationally sponsored programs in which seasoned employees are recruited as mentors and matched with protégés. • They have become increasingly popular and are now provided by many organizations. Developmental Networks • Groups of people who take an active interest in and actions toward advancing a protégé’s career by providing developmental assistance. • A protégé can have multiple developers from inside and outside of the organization and include people from different hierarchical
More Less

Related notes for HROB 2090

Log In


Don't have an account?

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.