HROB 3090 Lecture Notes - Lecture 8: Outsourcing, Business Partner, Queen'S Privy Council For Canada

• School: University of Guelph
• Department: Human Resources and Organizational Behaviour
• Course: HROB 3090
• Professor: Rhonda Gordon

Document Summary

The evoluion and future of training and development. Using an external supplier to provide t&d programs and services. 57% of hr and training professionals outsource at least some porion of t&d in canada, over 50% of total training investment is outsourced: directly to outside trainers, indirectly to tuiion reimbursement to outside providers. Benefits: access to specialists, greater variety of programs, more eicient and less expensive back on job quicker, improvements in compliance and accuracy, perceived credibility of outside trainers. Risks: loss of control, vendor does not understand organizaion"s culture, loss of in-house experise, increased vulnerability. To increase likelihood of success: establish trusing relaionships, have frequent client vendor interacion, make contractual agreements clear and comprehensive, work closely with training suppliers, outsource for the right reasons. Ethics systemaic thinking about moral consequences of one"s acions and decisions on various stakeholders. Stakeholders persons inside or outside the organizaion who might be afected by one"s acions and decisions.