POLS 2250 Lecture Notes - Lecture 5: Henri Fayol, Lyndall Urwick

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Public administration and governance (continued from monday, january 23, 2017) General principles of management: division of work, authority & responsibility, discipline, unity of command, unity of direction, remuneration of personnel there is an expectation that employees will be paid for their efforts. This should be fair and encourage strong performance: centralization. He thought that the best management was one true science with clearly defined rules and principles. Believed in structuring a job in order to maximize efficiency. Argued (cid:862)o(cid:374)e (cid:271)est way(cid:863) to perfor(cid:373) tasks. He performed time and motion studies think of chrysler, where they put a price on each step their employee takes and tries to minimize this. New role for managers design and conduct experiments; train and supervise techniques. Posdcorb planning, organizing, staffing, directing, coordinating, reporting, budgeting.

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