SOC 1200 Lecture Notes - Lecture 40: Charismatic Authority, Traditional Authority, Hawthorne Effect

• School: University of Manitoba
• Department: Sociology
• Course: SOC 1200
• Professor: Susan Miller

Document Summary

Traditional authority orders are seen as legitimate because that"s how things have always been done (cid:523)parents, king/queen(cid:524) see rulings as legitimate and find it easier to follow rulings . Bureaucratic/rational-legal authority source of authority is purely charisma limited authority (professor) members of organizations. Physical means (guns, shackles, locks) more coercive utilitarian power normative power . Socialization more effective socialization, less need for control . How do we do so while maintaining worker satisfaction . Focus on physical layout, look at formal organization (hierarchy) . Time motion studies (timing workers to calculate rate) . Focused on social aspect of human relationships and informal organization . Workers respond as group members, not as individuals . Hawthorne effect = you change behaviour in line with what you believe the observer expects from you . Workers felt management was observing them due to experiment . Competition started building, special titles were given to fast workers .