COMM 207 Lecture 5: Chapter 1 comm 205
Document Summary
Fewer resources, materials: less effort, high quality. Operations management - why: a large percentage of a company"s expenses occur in the om area, more efficient operations = more profits, a large number of all jobs are in the om area. Functions within organizations: these functions must interact to achieve the goals and objectives of the organization, each functional area makes an essential contribution to organizational success. The production of goods or services involves transforming/converting inputs into finished goods or services: the production process must be an adaptive system, to ensure that the desired outputs are obtained, measurements should be taken at various points: feedback. And then compared with previously established standards to determine whether corrective action is needed: control. The greater the value added: the greater the efficiency of these operations: profit organization: the value of outputs is measured by the prices that customers are willing to pay for those goods or services.
