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ENGL210F- Module 2 NOTES- The Writing Process.doc

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Juvenile Delinquency

Ch. 2 pp. 36–51 - The Writing Process (Including majority of PowerPoint) Steps in writing: 1. Prewriting: assessing the purpose, audience, and most appropriate channel for the communication 2. Organizing and outlining: mapping out the most strategic and logical arrangement of ideas and details 3. Drafting: composing the actual message by choosing the precise wording and the style of organization that delivers information most strategically 4. Revising and editing: evaluating your draft from the point of view of your readers to check for completeness, coherence, accuracy, consistency, conciseness, and appropriateness of language, and organization Business Communications: • Purpose driven • Audience-focused • Concise Prewriting: the process of gathering ideas and establishing the purpose, audience, and channel for a message PURPOSE, SCOPE, AUDIENCE • Identify the primary purpose of the document • Estimate the scope of the subject • Determine your receiver’s needs • Select the channel that is most appropriate for your message • Collect the information you plan to exchange Common reasons for writing (Purpose) ⇒ To request or provide information ⇒ To create a record ⇒ To explain a policy or procedure ⇒ To provide instructions ⇒ To persuade or encourage action ⇒ To convey good wishes and promote goodwill Scope: the breadth of limitations of document’s coverage (level of detail required) • What is the reader expecting? • What is your workplace or industry standard? • Consider: Length, format, visual elements Audience Analysis: the process of assessing the needs and knowledge of readers and listeners and adapting messages accordingly An audience analysis should consider the following elements about the receiver: • Responsibility or position • Attitudes, interests, and questions • Experience • Knowledge • Response - Needs - Potential conflicts - Neutral - Receptive - Resistant Also consider the following about the receiver: - Relationship of the receiver to you - Secondary receivers - Background, environment, and beliefs - Expectations Primary audience: the intended receiver of a message – the person or persons who will use or act on a message’s information Secondary audience: anyone, other than the primary audience, who will read a document and be affected by the action or decision it calls for Reader benefits: the advantages the reader gains by complying with what the writer proposes in buying products, following policies, or endorsing ideas Medium or channel: the physical means by which an oral or written message is transmitted How will the message be transmitted? Traditional transmission Modern transmission Memo Fax Letter E-mail Meeting Voicemail Telephone Text Message Selecting an Appropriate Medium Accuracy
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