HRM200 Lecture Notes - Lecture 7: Job Satisfaction, Employee Engagement, Punitive Damages

• School: University of Waterloo
• Department: Human Resources Management
• Course: HRM200
• Professor: William Peckham

Document Summary

Separation interview, administration, separation or severance pay: vacancy costs. Temporary workers, overtime, loss of sales due to vacancy replacement costs. Voluntary turnover: unanticipated challenges of replacing employee, reasons for voluntary turnover, suboptimal hiring practices, difficult managerial style micro managers lack of recognition lack of competitive compensation systems, toxic workplace environments. Involuntary turnover: reasons for involuntary turnover, unacceptable job performance, economic/financial pressures, new strategic direction, should be fair, after all reasonable steps taken to rehabilitate employment relationship. Can be in code of conduct, employee handbook, or told in employee orientation: progressive discipline. Escalating system of punishments: appeals process. Fairness in employee separations: distributive justice fairness of decision outcome, procedural justice fairness of the process used to make a decision interactional justice fairness in interpersonal interactions by treating others with dignity and respect. Vendetta effect unfair treatment of terminated employees leads to an increased number of wrongful dismissal claims.