HRM200 Lecture Notes - Lecture 9: Gross Negligence, Wrongful Dismissal, Length Overall
13 Jun 2015
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Document Summary
Chapter 15 fair treatment: the foundation of effective employee relations. For competitive advantage, employee must be motivated and engaged in pursuing organizational goals. Ensure employees are treated ethical fairly and legally. Procedural justice - fairness of the process used to make a decision. Interactional justice - fairness in interpersonal interactions by treating others with dignity and respect. A positive, fulfilling, work related sate of mind characterize by vigorous, dedication and absorption. Approximately 60% of canadian worker"s are engaged, that leave 40% who are either somewhat or very disengaged. Genuine commitment to the success of the organization. Improvements in service quality, customer satisfaction, and long term financial results. Serves the individual fulfilling a basic human need to be connected to worthwhile endeavors to make a significant contribution. Engagement is good for the company and good for the employee. Employe opinion/corporate culture surveys (be careful here too) Top down communication program ie. supervisors & senior leadership.
