MSCI411 Lecture Notes - Nonverbal Communication, Interpersonal Communication, Spoken Word

• School: University of Waterloo
• Department: Management Sciences
• Course: MSCI411
• Professor: Shannon Hartling

Document Summary

Action: sender and receiver of a communication message. Sending the message in code and receiver decodes the message. Context: shared/not shared physical circumstances, experience, mood: we communicate very well in the shared space of context which both communicators agree with. Works best in the area of intersection of shared space lot less context and lot more verbal communication: more shared history more high-context communication because more shared context. Television, telephone, email (asynchronous), skype; telephone, letters (asynchronous) Synchronous communication face to face the most satisfying for interpersonal communication rich communication is important makes it more synchronous. Always communicate as an agent: we own ourselves even if something else is taken away. Material: looking presentable, who we think we are, first impressions. Social: engaging with others, like kids, height in respect to others, self concept is how we describe ourselves experience in interacting with other people.