COMM 100 Lecture Notes - Absenteeism, Extraversion And Introversion, Job Design
Document Summary
Employee behaviour - the pattern of actions by the members of an organization that directly or indirectly influences the organization"s effectiveness. Performance behaviour are those that are directly involved in performing a job (ex. an assembly line worker has a simpler performance behaviour than a scientist who has commercial potential) Organizational citizenship provides positive benefits to the organization in more indirect ways (ex. an employee that goes above and beyond basic job description is a satisfactory level of performance/good organizational citizen) Counterproductive behaviours are those that detract from organizational performance. Personality - the relatively stable set of psychological attributes that distinguish one person from another. Five fundamental traits that are especially relevant to organization Agreeableness is a person"s ability to get along with others. Conscientious refers to the number of things a person tries to accomplish. Emotionally refers to the degree to which people tend to be positive or negative. Extraversion refers to a person"s comfort level with relationships.
