AHSS*1130 Lecture Notes - Lecture 2: Intellectual Capital, Telecommuting, Human Capital
Document Summary
Organizational behaviour the study of what people think, feel and do in and around organizations. Organizations groups of people who work interdependently towards some purpose. Organizational behaviour characteristics: leadership, employee attitudes, performance based rewards, employee development, work-life balance. Organizational effectiveness: fit with external environment, internal subsystems (to achieve high performance, organizational learning, satisfying stakeholder needs. Note: co(cid:374)side(cid:396) all fou(cid:396) pe(cid:396)spe(cid:272)ti(cid:448)es (cid:449)he(cid:374) assessi(cid:374)g a (cid:272)o(cid:373)pa(cid:374)(cid:455)"s effe(cid:272)ti(cid:448)e(cid:374)ess: open systems perspective, organizational learning perspective, high-performance wp perspective, stakeholder perspective, open system perspective: Organizations co(cid:373)ple(cid:454) s(cid:455)ste(cid:373)s that (cid:862)li(cid:448)e(cid:863) (cid:449)ithi(cid:374) a(cid:374)d depe(cid:374)d o(cid:374) e(cid:454)te(cid:396)(cid:374)al e(cid:374)(cid:448)i(cid:396)o(cid:374)(cid:373)e(cid:374)t: use resources from external environment (external) and transform them into raw materials (output, raw materials consist, financial information, job applicants, equipment, rules, laws, cultural norms. Effective organizations: maintains a close fit changing conditions, transform inputs to outputs efficiently and flexibly. Foundation for the other three organizational effectiveness perspectives. A(cid:374) o(cid:396)ga(cid:374)izatio(cid:374)"s (cid:272)apa(cid:272)it(cid:455) to a(cid:272)(cid:395)ui(cid:396)e, sha(cid:396)e, use a(cid:374)d sto(cid:396)e (cid:448)alua(cid:271)le k(cid:374)o(cid:449)ledge.
