ADM 1100 Lecture Notes - Lecture 10: Organizational Communication, Paralanguage, Jargon
15 Dec 2019
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Document Summary
Interpersonal communication: communication between two or more people. Organizational communication: all the patterns, network, and systems of communication within an organization. For communication to be successful whats being communicated must be understood otherwise communication has not taken place. Motivation: communications clarify what is to be done, how well they have done it, what can be done to improve. Emotional expression: social interaction allowing employees a way to express themselves. Information: individuals and work groups need info to make decisions or do work. Message: a purpose to be conveyed; product encoded by source. Ex: written documents, oral speech, gestures, facial expressions. Channel: the medium a message travel(s) along. Sometimes it is better to use multiple channels to decrease distortion and increase probability. Decoding: a receiver"s translation of a sender"s message. Interpersonal communication process: the seven elements involved in transferring meaning from one person to another. Noise: disturbances that interfere with the transmission receipt, of feedback of a message.
