ADM 1300 Lecture Notes - Lecture 1: Work Unit, Natural Environment

• School: University of Ottawa
• Department: Administration
• Course: ADM 1300
• Professor: David Delcorde

Document Summary

A collection of people working together to achieve a common purpose. Organizations provide useful goods and/or services that return value to society and satisfy customer needs. The specific (task) environment: actual organizations, groups, and persons with whom an organization interacts and conducts business. Value creation is creating value for and satisfying the needs of constituencies. Above: multiple stakeholders in the specific or task environment of a typical. Below: sample general environment conditions faced by firms such as starbucks. Environmental uncertainty: a lack of complete information regarding what exists and what developments may occur in the external environment. Top managers responsible for performance of an organization as a whole or for one of its larger parts: middle managers in charge of relatively large departments or divisions. Team leaders or supervisors in charge of a small work group of non- managerial workers. Managers achieve high performance for their organizations by best utilizing its human and material resources.