ADM 1300 Lecture Notes - Lecture 10: Job Satisfaction, Theory X And Theory Y, Expectancy Theory

• School: University of Ottawa
• Department: Administration
• Course: ADM 1300
• Professor: David Delcorde

Document Summary

Motivation: the processes that account for an individual"s willingness to exert high levels of effort to reach organizational goals, conditioned by the effort"s ability to satisfy some individual need. Motivation works best when individual needs are compatible with organizational goals. Unsastified need: needing a good mark on a mid-term. Tension: if i do not do well, i will be dispointed. Theory x: employees have little ambition, dislike work, avoid responsibility, and require close supervision. Theory y: employees can exercise self-direction, desire responsibility, and like to work. Motivation is maximized by participative decision making, interesting jobs, and good group relations. Job satisfaction and job dissatisfaction are created by different factors: hygiene factors: extrinsic (environmental) factors that create job dissatisfaction, motivators: intrinsic (psychological) factors that create job satisfaction. Attempted to explain why job satisfaction does not result in increased performance: the opposite of satisfaction is not dissatisfaction, but rather no satisfaction.