ADM 2336 Lecture Notes - Lecture 1: Social Forces, Human Relations Movement, Organizational Behavior

• School: University of Ottawa
• Department: Administration
• Course: ADM 2336
• Professor: Jeanie Warnock

Document Summary

Organizational behavior is the field of study devoted to understanding, explaining, and ultimately improving (manipulating) the attitudes and behaviours of individuals and groups in organizations. Using scientific methods to design optimal and efficient work processes and tasks. Frederick taylor: heavy emphasis on specialization, coordination, and efficiency, focus on designing optimal and efficient work processes, reducing number of hand movements. Good when jobs are hard to find. Organizational form that emphasizes the control and coordination of its members through a strict chain of command, formal rules and procedures, high specialization and centralized decision making. Max weber: a superior way of organizing, coordinating, and controlling human work activities, division of labour with high level of technical specialization, strict chain of command (authority hierarchy, formal rules & procedures ensure consistency, impartiality, and organization. The 2 primary outcomes of interest to organization behavior (most important) Job performance: performing job well (maximize it)