ADM 2336 Lecture Notes - Lecture 1: Human Relations Movement, Strategic Management, Scientific Management

• School: University of Ottawa
• Department: Administration
• Course: ADM 2336
• Professor: Craig Kuziemsky

Document Summary

Ob: improving the attitudes and behaviour of individuals and groups in organization. Human resource management: applications of ob theories and principles in organization. Strategic management: devoted to exploring the product choices and industry characteristics that affects an organization profitability scientific management: using scientific method to design optimal and efficient \ processes and tasks &observation" measurement" experimentation. Bureaucracy: control and coordination of its member through a strict chain of command" formal rules and procedures" high specialization and centralized decision. Decision making at the top of the organization human relations movement: recognizes that the psychological attributes of individuals and the social forces within groups have important effects on behaviour resource value nimitable &history" numerous small decisions) Socially complex resources history: pool of experience" wisdom and knowledge that benefits the organization. Socially complex resource: resources created by people" such as culture" teams" trust and reputation.