ADM 2336 Lecture Notes - Lecture 1: Absenteeism, Human Relations Movement, Career Development
9 May 2016
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Document Summary
What is organizational behaviour? the attitude and behaviours of individuals and groups in orgs. The field of ob involves the systematic study of a and b. Org. behaviour is imp to managers, employees and consumers. If we are able to predict and explain then we can manage. If you can measure something you can manage it. Attempts to prescribe the correct way to manage an organization and achieve its goals. The classical view advocates a high degree of specialization of labour and coordination and centralization decision making. Centralized decision making - decisions made only by the higher level of management. Advocated more people-oriented and participative styles of management that catered more to the social and psychological needs of employees. The movement called for: more flexible systems of management the design of more interesting jobs open communication employees participation in decision making less rigid, more decentralized forms of control.
