ADM 2337 Lecture Notes - Lecture 4: Content Validity, Job Performance, Job Analysis
Document Summary
May come to the other classes for question period. 6 short answer questions (similar to the case studies) Material: will come from material seen in class. (e. g. : 6 sigma not on midterm because we didn"t talk about it in class) Length of answer: as long as we need. Important because: quality of hr (i. e employees) determines organizational performance, high cost of inappropriate selection decisions (losing a client, training, significant legal implications. Job performance is: task performance, organizational citizenship behaviours (going beyond expectations outside your job description, counterproductive job behaviours (must be intentional, what we are trying to predict, our criterion. Guidelines for avoiding legal problems: selection criteria based on job analysis, adequate assessment of applicant ability, careful scrutiny of applicant-provided information, written authority for reference checking, save all records and information, reject applicants who make false statements. Results of a job analysis: job description, job specifications.