ADM 2337 Lecture Notes - Lecture 4: Satisficing, Bounded Rationality, Affective Forecasting

• School: University of Ottawa
• Department: Administration
• Course: ADM 2337
• Professor: Cameron Alistair Owen Anstee

Document Summary

Explicit knowledge is the kind of information you are likely to think about when u picture someone sitting down at a desk to learn. Tacit knowledge is what employees can typically learn only through experience (cid:891)0 percent of the knowledge contained in organizations occurs in tacit form. We learn through reinforcement rewards and punishment observation and experience. Operant conditioning says that we learn by observing the link between our voluntary behavior and the consequence we follow it. Positive reinforcement and extinction should be the most common forms of reinforcement used by managers to create learning among their employees. Social learning theory argues that ppl in organizations have the ability to learn through the observation of others. Behavioral modeling happens when employees observe the actions of others learn from what they observe and the repeat the observed behavior. Learning orientation where building competence is deemed more important than demonstrating competence. Enjoy working on new kinds of tasks even if they fail.