ADM 2372 Lecture Notes - Lecture 2: Expert System, Process Modeling, Granularity
2 Mar 2018
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1 managers need to analyze large amounts of information. 3 managers must apply sophisticated analysis techniques, such as porters strategies or forecasting, to make strategic decisions. Operational decision making is employees developing, controlling and maintaining core business activities required to run the day to day operations. Structured decisions are situations where established processes offer potential solutions. Employees evaluate company operations to identify, adapt to, and leverage change. Semi structured decisions occur in situations in which a few established processes help to evaluate potential solutions but not enough to lead to some definite recommended decisions. Unstructured decision occur in situations in which no procedures or rules exist to guide decision makers toward the correct choice. Metrics are measurements that evaluate results to determine whether a project is meeting its goals. Common types are critical success factors (csf) are the crucial steps companies make to preform to achieve their goals and objectives and implement strategies.
