ADM 1370 Lecture Notes - Offshoring, Domain Knowledge, Walmart
Document Summary
Five forces model: determines the relative attractiveness of an industry, buyer power more choices of where to buy = higher, less choices of where buy = lower, use it to reduce (creates a competitive advantage) by using loyalty programs, customer rewards based on amount of business done with certain organizations. (example, frequent flyers) Flatteners: berlin wall"s fall, former communist countries gained more freedom, netscape browser, first mainstream browser, provided individuals access to the internet, work flow software, applications that allow people worldwide to communicate, talk to eachother , newer possibility for information sharing. Open sourcing: blogs, wikis, other software and source code freely available ot everyone, outsourcing, outsourcing companies profited form the drop in telecommunications cost, able to use talented technicians from anywhere, offshoring, firms set up factories in countries such as china for mass production and low costs, supply chaining a.