ADM 2337 Lecture Notes - Lecture 1: Corporate Social Responsibility, Six Sigma, Crisis Management

• School: University of Ottawa
• Department: Administration
• Course: ADM 2337
• Professor: Silvia Bonaccio

Document Summary

Process of managing human talent to achieve an organization"s objectives. Adm 2337 chapter 1 notes: human resource management, human capital organization, hrm framework. The knowledge, skill and capabilities of individuals that have economic value to an. If valued employees leave they take their human capital with them. Always able to expand and increase through employee development. Hr: challenges w/ marketplace, globalization, tech, cost containment, leveraging differences, planning, recruiting / staffing, job design, training and development, compensation & benefits, job se, he, age, re, ge, work a. Competitive issues and hrm: responding to changes in the local and global marketplace, business strategy. Six sigma: principles and practices whose core ideas include understanding customer needs, doing things right the first time, and striving for continuous improvement. Reengineering: rethinking and radical redesign of business processes to achieve dramatic improvements in cost, quality, service and speed. Downsizing: planned elimination of jobs, helping to increase margins and cut costs.