CMN 1148 Lecture Notes - Lecture 9: Absenteeism, Job Satisfaction, Organizational Communication
20 Apr 2016
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Lower employee morale and higher absenteeism in workplace. Upsetting confrontations in one"s personal and organizational life. Can lower our desire to be with people. Conflicts may originate with differences associated with age, race, ethnicity, political orientation, language, religion, socio-economic status. Ex. disputes over wearing turbans or headdresses to school. Tests such as myers-briggs attempt to identify personality types in order to place employees in the right positions, working with compatible others. Ex. one person valuing rules and procedures and another valuing spontaneity. Conflicts in goals and roles affect personal and work lives. Ex. a couple arguing over how to spend their spare time one may want to travel while the other may want to stay at home. Sometimes our fates are intertwined with the fates of others, over whom we have no control; this situation can be source of frustration and anger. Ex. couples who are financially interdependent, but one is unable to hold a steady job.
