CMN 1148 Lecture Notes - Lecture 10: Quality Circle, Organizational Communication, Synectics

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Range from primary work groups (associated with position in organizational chart) to project- specific ones. Involve a growing number of interactions in virtual space. Involve a growing number of interactions with people in other primary work groups, as well as external consultants and contact. Primary work groups: groups in which employees interact every day, based on their positions within the organization (these are long-standing: organizations rely on this to fulfill the major work of the organization. Project-specific groups: groups of employees brought together for specialized purposes. Loss of paternalistic organizations stemming from economic problems in the 1970s. Increasing diversity in workplace more women, young adults, and people from other cultures and nationalities. New technologies and trends towards globalization and boundaryless organizations. Writing argumentation briefs for additional funding, extension of programs, proposed policy changes, etc. Writing mission or mandate statements or strategic plans. By emergent leadership, we mean leadership that emerges, by process of elimination, from a leaderless group.

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