CMN 2130 Lecture Notes - Lecture 6: Analytical Psychology, Carl Jung, Daniel Goleman

• School: University of Ottawa
• Department: Communication
• Course: CMN 2130
• Professor: Mary Hawkins

Document Summary

Test feb 2: audio visual perception article attachment summary. Human communication - basics intro and part 1 of book. Emotional intelligence (ei) is the ability to monitor ones own and other peoples emotions, to discriminate between different emotions and label them appropriately, and to use emotional info to guide thinking and behaviour. Unless we know how to adapt to emotions our intellectual is gone - our ei is more important than our intellectual iq. The ability model, developed by peter salvoes and john mayer, focuses on the individuals ability to process emotional info and use it to navigate the social environment. The trait model as developed by konstantin vasily petri es, encompasses behavioural dispositions and self perceived abilities and is measured through self report. The nal model, the mixed model is a combination of both ability and trait ei. It de nes ei as an array of skills and characteristics the drive leadership performance, as proposed by daniel.