CMN 2148 Lecture Notes - Lecture 1: Information Society, Organizational Communication, Global Warming
11 Jan 2017
School
Department
Course
Professor
Introduction
Fundamentals of organizational communication: knowledge, sensitivity, skills, values
Autocratic leaders:
● Authoritarian leader, dictates, tells people what they should do without carry for feedback
● Top down communication
● Exclusive
Democratic leader:
● Inclusive
● Accepts feedback
Systems theory: communication between systems, usually democratic, looking at the overall
picture
● Ex. if you think of family like a system
● Roles: secretary, department heads, deputy, crisis management team
Challenges for individual and organizations: J.F. Rischard
● Global warming, biodiversity, deforestation, poverty, education, digital divide,
e-commerce rules, international labor, migration rules, global financial architecture, war,
terrorism, accelerating rates of change
Communications era:
● Nature of innovation: outsources
● Globalization
● Shift from informational to conceptual age
○ Increase in jobs requiring communication expertise
○ With more than half of america’s workforce + gross national product in
knowledge industries, virtually all agree we are in a postindustrial, information
society moving to a conceptual age
● Characterized by rapid change associated with mass production of information, change
requiring consistent involvement in the learning of new activities, processes and
technologies
Information society: environment in which more jobs create, process, or distribute information
than directly produce goods
● Characterized by mass production of information, which requires the constant learning of
new activities and processes
Conceptual age:
● Environment in which inventive, empathetic, big pictures capabilities will be required for
most fulfilling jobs
● Written and oral communication, inquiry, critical and creative thinking, quantitative
literacy, cultural knowledge, teamwork, synthesis of learning, and strong personal ethics
will be highly valued
Jobs of the conceptual age:
● Teacher, lawyer, media, writer, medicine, engineering, finance
Convergence: computing, wireless technologies, and more traditional media such as TV
converging into integrated tools for work, school, family, and leisure environments
Document Summary
Fundamentals of organizational communication: knowledge, sensitivity, skills, values. Authoritarian leader, dictates, tells people what they should do without carry for feedback. Systems theory: communication between systems, usually democratic, looking at the overall picture. Ex. if you think of family like a system. Roles: secretary, department heads, deputy, crisis management team. Global warming, biodiversity, deforestation, poverty, education, digital divide, e-commerce rules, international labor, migration rules, global financial architecture, war, terrorism, accelerating rates of change. With more than half of america"s workforce + gross national product in knowledge industries, virtually all agree we are in a postindustrial, information society moving to a conceptual age. Characterized by rapid change associated with mass production of information, change requiring consistent involvement in the learning of new activities, processes and technologies. Information society: environment in which more jobs create, process, or distribute information than directly produce goods. Characterized by mass production of information, which requires the constant learning of new activities and processes.
