CMN 3138 Lecture Notes - Lecture 10: Apollo 11, Nominal Group Technique, Hitchhiking

• School: University of Ottawa
• Department: Communication
• Course: CMN 3138
• Professor: Trevor Tucker

Document Summary

Managing meetings, team training, team development and problem solving part 3. Defining the problem: know where you want to go, are there any underlying problems that need to be addressed first, are there hidden or unspoken agendas, do a post-mortem: what is being ignored. Consistent with opinions held by other experts?: forming that information into a workable shape, consider the scope of the alternatives and the consequences, consider expected results, brainstorming considers every possible alternative. Making the decision: remember that all choices are based on a series of smaller choices. Make sure smaller choices first, based on what you know, in order to them make the larger leap-of-faith choices. Evaluation: take the evaluation rubric into account at the beginning. A good outcome will meet certain criteria: document it. Nominal group technique (ngt: nominal because its not a real group, all group members are given warning and assembled.