HSS 2102 Lecture Notes - Lecture 11: Interpersonal Communication, Ingratiation, Social Penetration Theory

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Interpersonal communication: when a limited number of people (usually two) interact, using verbal and nonverbal messages, to generate meaning for the purpose of sharing information, achieving a goal, or maintaining a relationship, ex. personal and professional relationships. Inclusion: desire to belong, be involved, be accepted, affection, desire to be liked by others, friendships, intimate relationships, control, feeling confident, feeling competent. Impression management: strategies (5) we use to shape and control the way other people see us (our ability to gain influence, power, sympathy, approval) Avoid asking a lot of close-ended questions. Ingratiation, but not: phony flattery, self-promotion, but not, bragging, exemplification, but not. Just in public: supplication but not, whining. Mindfulness: mindfulness of the environment, eliminate distractions, make eye contact, mindfulness of yourself, physical health, emotional health, learn to listen to your body, mindful of others, pay attention, appropriate listening strategy. Social penetration theory: layers examples, layer a, most impersonal (music, food, clothing preferences, layer b.

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