HSS 2102 Lecture Notes - Lecture 1: Professional Association, Media Richness Theory, Nonverbal Communication

• School: University of Ottawa
• Department: Health Sciences
• Course: HSS 2102
• Professor: Tien Nguyen

Document Summary

All theses abilities put together make effective communication habits. Process of using verbal and nonverbal messages to generate meaning within and across various context, cultures and channels. Context: psychosocial nature of where we are at, logistical- where and when, interactional number of people, mediated channels. Face to face communication is the richest medium of communication because: you can see and respond instantly, use of nonverbal communication to clarify, use your naturel speaking style, convey your own personal emotion and feelings. Linear communication model: source message channel receiver, this communication model is very one way, ex: a lecture. Theories = statements that describe, explain and predict events and behavior. Strategies = specific plans of action you select to communicate with others. Skills- your ability to accomplish specific communicative goals. Improve your professional relationship adapt to others collaborate with colleagues prepare and deliver presentation improve your personal relationships.